About Ben

Ben was a faculty member at Harvard Business School from 2007 to 2018. He published groundbreaking research about the Internet and online markets:

As a teacher, Ben brought both academic rigor and modern technology to the HBS classroom. He devised a way to use digital tools to replace classroom chalkboards—making “board work” easier to read and more accessible to students with impaired vision. He was the first HBS faculty member to include software development within a MBA course, devising creative exercises to simultaneously engage students new to coding just as much as those with significant prior experience.

As an attorney, Ben reclaimed millions of dollars for parents and kids who were denied refunds by Apple and Facebook, and for passengers who were charged to check bags that American Airlines had promised to transport for free.

More at benedelman.org including bio and CV. LinkedIn profile.